Forums are a great way to stimulate conversations with your stakeholders on a certain theme or topic and can be used as part of your current consultation or stand-alone on a page.
To configure Surveys:
Log in to your Social Pinpoint Admin site
Follow the guide below to configure the various settings and options.
Select a current project by clicking on the Project Name or clicking "Edit" to the right of the project name. Or "CREATE A NEW PROJECT".
If you already have a project, click Forums in the Tools Settings menu on the left.
In your Setup Page click on Forums and then "New Forum"
Name: Enter a name for your forum
Summary: This will be the heading for your topic or forum
Banner Image: Insert an image to appear above your forum
Body: Additional text you would like to appear below you summary (title)
Allow Voting: This setting will include a like/dislike option on stakeholder comments
Nested Comments: This setting allow threaded discussions (ie. stakeholders can comment on other stakeholder comments)
Show Email: Request an email from stakeholders before submitting a comments
Require Email: Make it mandatory for an email to be provided before leaving a comment
Once finished, click 'Create Forum'
Adding a Forum to a Page
To add your Forum to a page so you can start receiving feedback, head to 'Page Builder'
You can add to an existing page or create a new one, then add a 'Forum' widget and select your topic.