Social Pinpoint FAQs

Frequently Asked Question for Social PInpoint

Oliver Bates avatar N Tessa Mullet avatar +1
46 articles in this collection
Written by Oliver Bates, Nicholas Bennett, Tessa Mullet and 1 other

How do I clone my survey?

The following guide will show you how duplicate your survey, either within a project or between projects
N
Written by Nicholas Bennett
Updated yesterday

How do I clone my Page?

Oliver Bates avatar
Written by Oliver Bates
Updated this week

Can I set up a domain forward or redirect for my Social Pinpoint project?

Considerations for setting up a domain forward on your project
Tessa Mullet avatar
Written by Tessa Mullet
Updated over a week ago

Setting Up a Custom Domain

Considerations for setting up a custom domain across your Social Pinpoint account
Tessa Mullet avatar
Written by Tessa Mullet
Updated over a week ago

Using Survey Variables / Survey Piping

Guide to using survey variables to personalize your surveys
Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Can stakeholders submit more than one up/down vote per comment?

Parameters surrounding votes on Map or Ideas Wall comments.
Tessa Mullet avatar
Written by Tessa Mullet
Updated over a week ago

How do I delete comments or survey responses

Use this guide to delete test or pre-seeded comments
Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How Do I Integrate with Zoom

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How are Ranking Question Results Calculated

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How To Prevent/Allow Pin Drops in the Map?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I enable two finger scroll when a map is embedded

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I add more than 6 markers to my map?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I delete my project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I share my project internally for review

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I grey out the non-project area?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Auto-Detect or Lock a Language

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I embed Social Pinpoint tools into my website

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Change Marker Clustering Settings

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Can I clone/copy my project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Does Social Pinpoint support multi-language?

Matt Mullet avatar
Written by Matt Mullet
Updated over a week ago

Can users switch between satellite and street view?

Using Multiple Base Maps
Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

User Permission Levels

How to edit and setup user permissions.
Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I convert my GIS data to WGS84 - EPSG:4326

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I make my legend clickable

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How can I add new users to my account

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Why can't I move/edit points on my uploaded layer

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Do you integrate with any other engagement tools?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Can I connect my Social Pinpoint site to my website analytics - [Google Analytics]?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Do you have a sample set of common Terms & Conditions for Social Pinpoint projects?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I activate my project so that people can see it? [make my project live]

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Why can't I create a new project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Can I change the domain name URL (link) to my project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

Can I create a private / internal project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I change the order of my legend?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I 'hide' all comments from the public but still keep them saved for admin use?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I tag a link with a Zone (Layer) or Sidebar ID in the welcome info?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I highlight my points/marker layers?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I enable/disable social media (facebook/twitter) from my project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I convert a SHP Shapefile file to GeoJSON

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How does Social Pinpoint work on mobile devices?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I close my project when I don't want any more comments/ survey responses?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I embed a video into the welcome screen, sidebar or information marker

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How do I delete or move Information Markers

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

What is the character count limit on my project?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

What are the recommended image sizes per tool?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago

How to I remove the Terms & Conditions?

Oliver Bates avatar
Written by Oliver Bates
Updated over a week ago