Social Pinpoint FAQs

Frequently Asked Question for Social PInpoint

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41 articles in this collection
Written by Oliver Bates and Matt Mullet

How do I delete comments or survey responses

Use this guide to delete test or pre-seeded comments
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Written by Oliver Bates
Updated over a week ago

How Do I Integrate with Zoom

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Written by Oliver Bates
Updated over a week ago

How are Ranking Question Results Calculated

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Written by Oliver Bates
Updated over a week ago

How To Prevent/Allow Pin Drops in the Map?

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Written by Oliver Bates
Updated over a week ago

How do I enable two finger scroll when a map is embedded

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Written by Oliver Bates
Updated over a week ago

How do I add more than 6 markers to my map?

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Written by Oliver Bates
Updated over a week ago

How do I delete my project?

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Written by Oliver Bates
Updated over a week ago

How do I share my project internally for review

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Written by Oliver Bates
Updated over a week ago

How do I grey out the non-project area?

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Written by Oliver Bates
Updated over a week ago

Auto-Detect or Lock a Language

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Written by Oliver Bates
Updated over a week ago

How do I embed Social Pinpoint tools into my website

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Written by Oliver Bates
Updated over a week ago

Change Marker Clustering Settings

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Written by Oliver Bates
Updated over a week ago

How do I turn off required user emails?

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Written by Oliver Bates
Updated over a week ago

Can I clone/copy my project?

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Written by Oliver Bates
Updated over a week ago

Does Social Pinpoint support multi-language?

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Written by Matt Mullet
Updated over a week ago

Can users switch between satellite and street view?

Using Multiple Base Maps
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Written by Oliver Bates
Updated over a week ago

User Permission Levels

How to edit and setup user permissions.
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Written by Oliver Bates
Updated over a week ago

How do I convert my GIS data to WGS84 - EPSG:4326

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Written by Oliver Bates
Updated over a week ago

How do I make my legend clickable

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Written by Oliver Bates
Updated over a week ago

How can I add new users to my account

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Written by Oliver Bates
Updated over a week ago

Why can't I move/edit points on my uploaded layer

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Written by Oliver Bates
Updated over a week ago

Do you integrate with any other engagement tools?

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Written by Oliver Bates
Updated over a week ago

Can I connect my Social Pinpoint site to my website analytics - [Google Analytics]?

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Written by Oliver Bates
Updated over a week ago

Do you have a sample set of common Terms & Conditions for Social Pinpoint projects?

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Written by Oliver Bates
Updated over a week ago

How do I activate my project so that people can see it? [make my project live]

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Written by Oliver Bates
Updated over a week ago

Why can't I create a new project?

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Written by Oliver Bates
Updated over a week ago

Can I change the domain name URL (link) to my project?

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Written by Oliver Bates
Updated over a week ago

Can I create a private / internal project?

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Written by Oliver Bates
Updated over a week ago

How do I change the order of my legend?

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Written by Oliver Bates
Updated over a week ago

How do I 'hide' all comments from the public but still keep them saved for admin use?

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Written by Oliver Bates
Updated over a week ago

How do I tag a link with a Zone (Layer) or Sidebar ID in the welcome info?

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Written by Oliver Bates
Updated over a week ago

How do I highlight my points/marker layers?

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Written by Oliver Bates
Updated over a week ago

How do I enable/disable social media (facebook/twitter) from my project?

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Written by Oliver Bates
Updated over a week ago

How do I convert a SHP Shapefile file to GeoJSON

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Written by Oliver Bates
Updated over a week ago

How does Social Pinpoint work on mobile devices?

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Written by Oliver Bates
Updated over a week ago

How do I close my project when I don't want any more comments/ survey responses?

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Written by Oliver Bates
Updated over a week ago

How do I embed a video into the welcome screen, sidebar or information marker

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Written by Oliver Bates
Updated over a week ago

How do I delete or move Information Markers

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Written by Oliver Bates
Updated over a week ago

What is the character count limit on my project?

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Written by Oliver Bates
Updated over a week ago

What are the recommended image sizes per tool?

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Written by Oliver Bates
Updated over a week ago

How to I remove the Terms & Conditions?

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Written by Oliver Bates
Updated over a week ago